Privacy Policy

Privacy Policy

Last updated June 18, 2023

This privacy notice for Appsistance (doing business as Hapin) (“Hapin,” “we,” “us,” or “our”) describes how and why we collect, store, use and share (“process”) your information when you use our services (“Services”), such as when you:

• Visit our website at WhiteFlame.shop or any website of ours that links to this privacy notice
• Download and use our mobile application (White Flame Restaurant) or our Facebook application (White Flame Restaurant)
• Engage with us in other related ways, including any sales, marketing or events

If you have any questions or concerns, please contact us at hi@WhiteFlame.shop. Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

Summary of Key Points This summary highlights the key points from our privacy notice. For more details, use the links or table of contents to find each section.

• What personal information do we process? We collect personal information that you disclose to us when you register, express interest in our products or services, participate in activities on the Services, or otherwise contact us.
• Do we process any sensitive personal information? No, we do not process sensitive personal information.
• Do we receive any information from third parties? No, we do not.
• How do we process your information? We process your information to provide, improve and administer our Services, to communicate with you, for security and fraud prevention, and to comply with the law.
• In what situations and with which parties do we share personal information? We share information in specific situations and with specific third parties.
• How do we keep your information safe? We use organizational and technical measures to protect your personal information.
• What are your rights? Depending on your location, you may have certain rights regarding your personal information.
• How do you exercise your rights? You can exercise your rights by submitting a data subject access request or contacting us.

Table of Contents

1. What information do we collect?
2. How do we process your information?
3. What legal bases do we rely on to process your personal information?
4. When and with whom do we share your personal information?
5. Do we use cookies and other tracking technologies?
6. How do we handle your social logins?
7. How long do we keep your information?
8. How do we keep your information safe?
9. Do we collect information from minors?
10. What are your privacy rights?
11. Controls for Do-Not-Track features
12. Do California residents have specific privacy rights?
13. Do we make updates to this notice?
14. How can you contact us about this notice?
15. How can you review, update or delete the data we collect from you?
16. What information do we collect?

Personal information you disclose to us: We collect personal information that you voluntarily provide when you register on the Services, express interest in our products or Services, participate in activities on the Services or otherwise contact us. This may include names, phone numbers, email addresses, mailing addresses, usernames and passwords, and contact preferences.

Sensitive information: We do not process sensitive information.

Social media login data: If you register using your social media account, we collect the information described in the section “How do we handle your social logins?”

Application data: If you use our applications, we may request access or permission to track geolocation data, and to access certain features (storage, SMS messages, camera) from your device. We may also send push notifications. This information is needed to maintain the security and operation of our apps.

Information automatically collected: We automatically collect some information when you visit or use our Services, such as IP address, device and browser characteristics, operating system, language preferences, referring URLs, device name, country, location, usage information, and other technical details.

2. How do we process your information?

We process your personal information for various reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts.
• To deliver and facilitate delivery of services to the user.
• To respond to user inquiries and offer support.
• To send administrative information.
• To fulfill and manage orders, payments, returns and exchanges.
• To save or protect an individual’s vital interest.

3. What legal bases do we rely on to process your information?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so, such as your consent, compliance with laws, performance of a contract, protection of your vital interests or legitimate business interests. If you are located in the EU or UK, this section applies under GDPR.

4. When and with whom do we share your personal information?

We may share your information in specific situations described in this section and/or with the following third parties:

• Business transfers: In connection with any merger, sale of company assets, financing or acquisition.
• Google Maps Platform APIs: For location services.
• Offer walls: Third-party hosted advertising offer walls in our apps; when you click on an offer, you will be taken to an external site.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies (e.g., web beacons and pixels) to access or store information. More details are provided in our Cookie Notice.

6. How do we handle your social logins?

If you register or log in via a social media account (e.g., Facebook or Twitter), we may have access to certain profile information, including your name, email address, friends list, profile picture, etc. We will only use this information for purposes described in this notice. Please review the social media provider’s privacy notice for more details.

7. How long do we keep your information?

We keep your information as long as necessary to fulfill the purposes outlined in this notice, unless otherwise required by law. When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it.

8. How do we keep your information safe?

We implement appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, no electronic transmission or storage can be guaranteed 100% secure, so we cannot promise or guarantee security.

9. Do we collect information from minors?

We do not knowingly collect data from or market to minors.

10. What are your privacy rights?

In some regions (e.g., EEA, UK), you have rights to access, correct, or delete your personal information, restrict or object to its processing, and request data portability. You can withdraw your consent at any time. Contact us to exercise these rights.

11. Controls for Do-Not-Track features

Most web browsers and some mobile operating systems include a Do-Not-Track (DNT) setting. Currently, no uniform standard for recognizing DNT signals has been finalized; thus, we do not respond to DNT browser signals.

12. Do California residents have specific privacy rights?

Yes. If you are a California resident, you have specific rights regarding your personal information, including the right to request information about categories of personal information disclosed to third parties for direct marketing, and the right to request deletion of your personal data. See the CCPA section for details.

13. Do we make updates to this notice?

Yes, we may update this notice to remain compliant with relevant laws. The updated version will be indicated by a revised date. We encourage you to review this notice frequently.

14. How can you contact us about this notice?

If you have questions or comments about this notice, email us at hi@WhiteFlame.shop or contact us by post at: Appsistance 19 Baker Way Kadoma, Mashonaland West Zimbabwe

15. How can you review, update, or delete the data we collect from you?

Depending on your country’s applicable laws, you may request access to, update, or delete the personal information we collect from you. Please submit a data subject access request to do so.